Privacy Policy

Effective Date: June 20, 2026

Introduction

Strata Residential Management ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and mailing address that you voluntarily provide through our contact form or other communications.
  • Rental Application Information: Employment history, income verification, references, and other details submitted as part of a rental application.
  • Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on our site.
  • Cookies: Small data files stored on your device that help us improve your experience and analyze site traffic.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Process rental applications and manage tenant relationships
  • Send important notices about your tenancy or our services
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Trusted third parties who assist us in operating our business, such as maintenance contractors, payment processors, and tenant screening services.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Property Owners: Relevant information may be shared with property owners as part of our management responsibilities.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal retention requirements
  • Opt out of receiving promotional communications from us

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Strata Residential Management
1832 Kempsville Rd, Ste 112, 465
Virginia Beach, VA 23464
Phone: (703) 951-6573
Email: contactus@livewithstrata.com